Privacy Policy

1. ElaineClaire.co.uk is totally committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

2. When you order, we need to know your name, address, email address and card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

3. We use your personal information to fulfil your order for products or services and also to contact you about special offers and new products, where you have consented to be contacted for such purposes. We may use your personal information to allow you to participate in interactive features of our service, where we choose to do so, or to notify you about changes to our service.
We will only contact you with your consent. We will give you the opportunity to decline any marketing email from us. We will only contact you by electronic means if you have consented to this.

4. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation.

5. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by logging on to your account. Your account is password protected for your privacy and security. We use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. However, if you select this setting you may be unable to access certain parts of our site. Any information collected in this way can be used to identify you unless you change your browser settings.

6. In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

7. If you have any questions about privacy please feel free to contact us by clicking here.